At Tooth Suite, it is our goal to serve our patients’ needs. As a courtesy, we send out hygiene reminder cards or emails to you 3-4 weeks before your booked appointment, and we make confirmation calls or emails 2-5 days before all appointments. Although we make every effort to contact you before any appointment, it is ultimately your responsibility to ensure that you will be at your appointment, unless other arrangements have been made in advance with our office.
Due to the continuous high demand for prime appointment times, we require a minimum of two business days’ notice should you need to reschedule or cancel your appointment. Because we value your time, we do not double book our clients. As such, your appointment is valuable time that the doctor has reserved specifically for you. In situations where insufficient notice is given for a cancellation, a $50.00/half-hour missed fee will be charged to you.
At Tooth Suite, our goal is to offer all of our patients a pleasant in-office experience. We are committed to providing you with a high level of dental care and excellent customer service.