Tooth Suite Family Dentistry
Appointment & Office Policies

Welcome to Tooth Suite Family Dentistry!

It is important to us that your visit feels comfortable and welcoming! From the moment you walk into our office and are greeted by our administration team, we want you to feel as if you are part of our extended family.

To ensure your dental experience at Tooth Suite meets your standards, please take a moment to familiarize yourself with our dental appointment & office policies and procedures.
If you have any questions, please feel free to contact us at (780) 875-4312.

Your First Visit to Tooth Suite Family Dentistry

Your appointment time will be a focused one-on-one visit with either Dr. Marianne Stelmaschuk, Dr. Sonia Thibault, Dr. Gladys NewLove-Heide or Dr. Prabhjot Singh. They will take all the time necessary to discuss your dental health levels, needs, and goals.

During your visit with us, we will use photos and videos so you can clearly see and easily understand what is going on in your mouth. All of your options will be explained to you thoroughly, even if you choose no treatment at all!

We will also be focusing on your overall general dental health. By using technology such as Digital X-Rays, we can image your entire mouth in just seconds. This helps you understand your Oral Health Levels and how they may be pertinent to your overall health. We will ensure that all of your questions and concerns are addressed, with no pressure to proceed with any procedure unless you are totally comfortable –and completely understand the need for the procedure.

Appointment Policies

At Tooth Suite, it is our goal to serve our patients’ needs. As a courtesy, we send out hygiene reminder cards or emails to you 3-4 weeks before your booked appointment, and we make confirmation calls or emails 2-5 days before all appointments. Although we make every effort to contact you before any appointment, it is ultimately your responsibility to ensure that you will be at your appointment, unless other arrangements have been made in advance with our office.

Due to the continuous high demand for prime appointment times, we require a minimum of two business days’ notice should you need to reschedule or cancel your appointment. Because we value your time, we do not double book our clients. As such, your appointment is valuable time that the doctor has reserved specifically for you. In situations where insufficient notice is given for a cancellation, a $50.00/half-hour missed fee will be charged to you.

At Tooth Suite, our goal is to offer all of our patients a pleasant in-office experience. We are committed to providing you with a high level of dental care and excellent customer service.

Office Policies

Please understand that it is your responsibility to keep track of your upcoming dental appointment. As a courtesy, we send out hygiene reminder cards or emails to you 4 weeks prior to a booked appointment and make confirmation calls or emails 2 weeks prior to hygiene appointments. As well, we send a courtesy reminder the day before all appointments. Although we will make every effort to contact you prior to any appointment, it is ultimately your responsibility to ensure that you will be at your appointment, unless other arrangements have been made in advance with our office.

Due to a continuous high demand during prime appointment times, we require a minimum of two business days’ notice per appointment, should you need to reschedule or cancel your appointment. Because we value your time, we do not double book our clients. As such, your appointment is valuable time that the doctor has reserved specifically for you. Where insufficient notice is given for a canceled or missed appointment, a missed appointment fee may be charged to you, or we may require you to prepay to reserve your next appointment.

Tooth Suite Family Dentistry has been proudly serving
Lloydminster for over 20 Years!

Disclaimer

Dr. Marianne Stelmaschuk, Dr. Sonia Thibault, Dr. Gladys NewLove-Heide are Lloydminster General Dentists. They are not specialists in Cosmetic or Family Dentistry. Cosmetic and Family Dentistry are not specialties recognized by the Alberta Dental Association & College (ADA&C). Our general dentists provide Cosmetic and Family Dental procedures such as Porcelain Veneers, Dental Crowns, Invisalign, and Teeth Whitening as part of their General Dentistry license. As Lloydminster Family Dentists, we provide General Dental procedures for all ages within the family. Dr. Prabhjot Singh is a licensed Oral and Maxillofacial surgeon and can offer Oral Maxillofacial specialty services as part of his license.